Contact Us About Your Experience

Taste the Difference of Our Fresh Ingredients

The Brick Oven Pizzeria is one of the top restaurants in Clemmons, North Carolina. We pride ourselves on providing a clean, comfortable, and delicious dining experience that goes above and beyond your expectations. For years, we have offered locals and visitors a space where they can converse with friends and family, over the shared interest of savory Italian food and unbeatable brick oven pizza. We want your experience to be unforgettable, for all the right reasons. However, despite our track record of excellence, we acknowledge that mistakes can still happen, and when they do, we want to make things right immediately.

If you are unsatisfied with any part of your dining experience, whether it stems from our service or our food, please let us know right then and there so that we can fix the issue in short order. In all aspects of our business, we are solution-oriented, meaning we want to ensure that any problem you have is met with a proper resolution that leaves you feeling satisfied. At The Brick Oven Pizzeria, we prioritize our customers, because we know who keeps us in business. Let us know if there’s anything we can do to make your dining experience better, and we will work hard to accommodate you in the best way we can.

When to Contact Us Regarding Takeout or Delivery Issues

To maintain our status as one of the top places to eat in Clemmons, we have partnered with several trusted third-party providers to help us make convenient and affordable delivery and carryout possible. With that said, both technology and people are imperfect, and sometimes accidents or mistakes can happen. As is the protocol for those who dine with us in person, we want to do everything we can to ensure you have a pleasurable and seamless experience when you order delivery or takeout. We fully acknowledge that getting the wrong items, missing items, or items that are not up to standard is frustrating, and we want to do everything we can to make it right.


We partner with Slice, a food-ordering app that champions independent pizzerias like The Brick Oven. It is very rare that we experience any issues with Slice, however, if they do occur, please let us know. We can typically resolve the issue immediately, while also determining on whose end the problem originated.


A lot of restaurants in Clemmons have opened up their menus to new customers by offering delivery through third-party platforms. At The Brick Oven Pizzeria, we have proudly partnered with Chownow, DoorDash, and GrubHub to make delivery a reality. While we work hard on our end to ensure that your order is picked up in mint condition, sometimes issues occur in our restaurant, or after the food has left our doors.

We have had lots of success with our third-party delivery providers, however, on the off chance that you do experience issues, please begin the inquiry process by following the instructions on your delivery app. From there, you will be guided through the troubleshooting process. If the problem originated at The Brick Oven, you will be given further instructions for how to move forward with our crew.

Positive or Constructive- We Want to Hear Your Feedback!

We rely on your feedback and recommendations to make The Brick Oven Pizzeria a better place for all of our customers! Because of this fact, we would love to hear your feedback and learn more about your experience with us. Let us know what you loved, what you liked, and what we can improve on. Furthermore, we are happy to answer any questions or inquiries you may have about our restaurant. Thank you for helping us maintain our standing as one of the best places to eat in Clemmons.

Contact Us

If you have any immediate questions or would like more information prior to filling out our catering form, please feel free to give us a call at (336)-766-4440.

Via telephone

(336) 766-4440

In person at our restaurant

2650 Lewisville Clemmons Rd, Clemmons, NC 27012, United States